How to fix iPhone photos importing issue

To solve this error when importing files from your iPhone or iPad to your PC/computer running Windows 10, here are steps to follow:

1. Disconnect your iPhone/iPad from your computer
2. Go to Settings on your iOS device
3. Open Photos and scroll to the bottom
4. Under ‘Transfer to Mac or PC’, change from Automatic to Keep Originals

Now connect again the device to the Windows 10 computer and import the files within Phototheca again; it should work fine now!